1. Introduction

The Collaborative Education Alliance ("CEA") is committed to protecting the privacy of donors, supporters, families, educators, and visitors to our website.

This Privacy Policy explains how we collect, use, store, and protect personal information through our website, donation process, contact forms, and related services.

By accessing our website or submitting information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate CEA's current activities, communicate with supporters, and process donations.

A. Information You Provide Directly

For Donations

• Name, email, phone

• Mailing address (for issuing tax receipts)

• Payment details (processed securely by third-party payment providers; CEA does not store payment card information)

• Donation amount, frequency, and designation

For Contact and Inquiry Forms

• Name

• Email

• Phone (optional)

• Role or relationship to CEA (e.g., donor, school, volunteer)

• Message details

For Newsletter Signups

• Name

• Email

Future Programs When CEA's tuition support and other programs become active, additional information may be collected from applicants and program participants. This Privacy Policy will be updated at that time, and applicants will be informed of the specific information collected, how it is used, and how it is safeguarded.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Interaction patterns

This information helps us improve site functionality and user experience. We do not use it to identify

individuals.

C. Third-Party Processors

We may use trusted third parties to:

• Process donations

• Manage application submissions

• Host our website or CRM

• Provide analytics services

• Distribute email communications

These providers may access personal information only as needed to perform their services and are required to maintain confidentiality.

3. How We Use Your Information

We use personal information to:

A. Communicate with Supporters and Inquirers

• Respond to inquiries and messages submitted through our contact form

• Provide updates on CEA's launch campaign, the June 16, 2026 gala, and our work

• Share newsletter content with subscribers who have opted in

B. Process Donations

• Process payments securely through third-party providers

• Issue donation confirmations

• Issue official tax receipts for eligible contributions, where applicable

• Maintain financial records as required by law

• Communicate with donors about their contributions

C. Operate and Improve Our Website

• Manage user accounts and form submissions

• Analyze website performance

• Ensure security and prevent misuse

D. Administer Future Programs

• When CEA's tuition support or other programs become active, personal information collected from applicants will be used to assess eligibility, communicate with applicants and partner schools, and administer funding decisions. Any such collection will be governed by an updated version of this Privacy Policy.

4. Sharing of Personal Information

CEA does not sell or rent personal information.

We may share personal information only in the following circumstances:

A. With Payment Processors

To complete online donations (CEA does not store credit card information).

B. When Required by Law

Including CRA audits or legal obligations.

C. With Service Providers

Such as website hosts, CRM systems, or secure file management tools, strictly for operational purposes.

D. With Partner Schools (Future Programs)

If and when CEA's tuition support or related programs become active, personal information from applicants may be shared with the relevant participating school strictly to verify enrollment, determine alignment, or administer support. This will only occur with the applicant's knowledge and consent.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information, including:

• Encryption of sensitive data

• Secure file storage

• Limited access to financial documents

• Staff confidentiality requirements

However, no method of transmission or storage is completely secure. We cannot guarantee absolute protection.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill program requirements

• Maintain accurate donation and financial records

• Comply with legal or CRA obligations

After retention periods expire, data is securely deleted or anonymized.

7. Your Rights

You may request:

• Access to your personal information

• Correction of inaccurate information

• Deletion of information where legally possible

• Withdrawal of consent (which may affect eligibility)

Requests may be made in writing to:
[email protected]

8. Children’s Privacy

We collect information about students only with parental or guardian consent as part of the application process.

Children do not interact directly with this website.

9. Updates to This Policy

CEA may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Collaborative Education Alliance
Email: [email protected]
Mailing Address:

2701 Rutherford Road, Unit 2,

Building B, Concord, ON

L4K 2N6